Posts Tagged ‘Uber bends to pressure’

Uber Backs Down on Arbitration Accused of Silencing Sex Assault Victims

Ride-sharing service’s drivers accused of numerous rapes and assaults.

by on May.15, 2018

Uber CEO Dara Khosrowshahi agreed to end the company's practice of using only confidential arbitration to resolve issues.

Ride-sharing giant Uber responding to critics who feel it has tried to silence victims of sexual assault says it will stop using the forced arbitration contained in its terms of service.

The move comes after reports surfaced revealing at least 100 Uber drivers in the U.S. had been accused of sexually assaulting passengers in recent years, including one recent case in which a driver followed a female passenger after reaching her home and tried to force himself into her apartment. Critics have also accused the service of lax background checks that have allowed some convicted of sex crimes to go to work for the company.

News You Can Trust!

Anyone using the Uber smartphone app to hail a ride was required to enter into confidential arbitration, even in the event of serious crimes, such as rape, committed by a driver. Going forward, Uber says it will now let victims, including passengers as well as drivers and employees, choose the venue in which to pursue their grievance, including the courts. (more…)