Posts Tagged ‘Consumer Reports Tesla’

“Widespread shortcomings”: Key Analyst Trashes Tesla Model 3 After Test Drive

“Relatively poor” fit and finish, says Bernstein analyst.

by on Nov.10, 2017

A handful of Model 3 sedans at the Fremont plant waiting to be delivered to early customers.

Already hammered by manufacturing problems that have severely limited line rates at its Fremont, California assembly plant, Tesla’s Model 3 is being trashed by a key automotive industry analyst after taking the compact battery-electric vehicle for a test drive.

The Model 3 is Tesla’s first entry into the mainstream automotive market and, unlike its earlier models which appeal to affluent buyers with multiple vehicles, the new sedan is going after everyday owners who may have only one vehicle at home. As such, getting quality right is expected to be a critical challenge for the California-based automaker.

The Last Word!

“Our inspection revealed widespread shortcomings in fit and finish ,” wrote Bernstein analyst Toni Sacconaghi, after taking the Model 3 for a test drive out of Tesla’s showroom in Brooklyn. “Tesla representatives acknowledged some of the fit issues, but stated that they believed that Model 3 was much further ahead than where Model X and S had been at this point in production.”

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Despite Ongoing Quality Issues, Tesla Owners Bond with Their Cars

“Owners see themselves as pioneers.”

by on Mar.21, 2017

Despite endemic quality problems, Power finds strong emotional attachment to Tesla products.

Tesla owners could be accused of having a love/hate relationship with their vehicles. The maker’s Models S and X have repeatedly been slammed for serious quality issues, yet owners retain a strong emotional bond to those battery-electric vehicles, according to a new study by J.D. Power and Associates.

But the question is whether those buying the next generation of Tesla products, starting with the Model 3 sedan set to go into production in July, will be nearly as forgiving. Moving into the mainstream carries significant risks, according to various analysts.

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“Tesla owners see themselves as pioneers who enjoy being early adopters of new technology,” said Kathleen Rizk, director of global automotive consulting at J.D. Power. “Spending $100,000 or more on a vehicle that has so many problems usually would have a dramatically negative effect on sales and brand perception. Right now, though, Tesla seems immune from such disenchanted customers.”

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Why is Tesla’s Musk Sleeping on the Factory Floor?

Battery-carmaker “hell-bent” on solving quality problems, says CEO.

by on May.05, 2016

CEO Elon Musk trying to get out of the trouble Model 3 through its falcon doors.

He may be worth billions, but Tesla Motors founder and CEO Elon Musk apparently likes to rough it. He’s been spending a lot of nights curled up in a sleeping bag at the company’s Fremont, California assembly plant, he revealed during a Wednesday evening teleconference.

It has nothing to do with the fact that Musk is getting divorced again. The South African-born executive is trying to stay as close as possible to the plant as it struggles to resolve embarrassing quality problems while getting set up for next year’s launch of the Model 3 battery-electric vehicle.

Electrifying!

The well-reported quality snags have already cost the bigger Tesla Model S its coveted “Recommended Buy” endorsement from influential Consumer Reports magazine. And industry analysts warn that if the problem carries over to the Model 3, it could short-circuit initially strong demand for the more affordable electric sedan.

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Tesla Hammered by New Quality Woes with Model X

Battery SUV “more likely to have problems,” warns Consumer Reports.

by on Apr.20, 2016

The Tesla Model X falcon doors have been a major source of problems for owners.

Tesla is being hammered again for quality woes as a growing number of owners complain about the new Model X battery-electric sport-utility vehicle.

And after soaring to recent highs, the California carmaker’s stock is tumbling in the wake of a new report by Consumer Reports magazine spotlighting issues such as the frequent failure of the unique “falcon doors” on the Model X. The magazine noted a variety of other issues that have left customers increasingly frustrated.

Rely on Us!

“Tesla message boards are already swelling with complaints from Model X owners regarding balky doors, interior trim-piece tolerances, paint-spray quality, malfunctioning second-row seats, sheet-metal panel gaps, and climate control issues,” Consumer Reports said in website post.

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Model S Quality Problems a Blow to Both Tesla and Consumer Reports

How can you be both the “best ever” and “undriveable”?

by on Oct.21, 2015

Tesla and Consumer Reports: friends no more?

Can you ever be both “the best ever” and “below average”? Apparently, you can if you’re the Tesla Model S and the one handing out the superlatives is Consumer Reports magazine.

Barely two months ago, the non-profit publication issued a breathless report announcing that the high-priced battery sedan had effectively broken its rating system, actually scoring more than a perfect 100 points. But on Tuesday, at a presentation to the Automotive Press Association of Detroit, Consumer Reports announced the very same vehicle had major reliability issues, at least according to the owners it surveyed.

Take Stock!

“Reliability has moved from ‘Average’ to ‘Below Average,’” said Jake Fisher, CR’s director of automotive testing. As a result, he added, “We’re no longer recommending the Model S.”

That move was the biggest surprise to emerge from the magazine’s annual Automotive Reliability Survey, and while it delivers a clear blow to Tesla, it also creates a cloud around Consumer Reports itself.

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